Terms of Conditions

Introduction

Welcome to Sanrayn. By visiting our website or placing an order with us, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase. If you do not agree with any part of these terms, please do not use our website or services.

Use of Our Website

By using our website, you agree that:

  • You are at least 18 years of age or are using the website under parental supervision
  • You will use the website for lawful purposes only
  • You will not attempt to hack, misuse, or disrupt our website or services
  • You will provide accurate and complete information when placing an order
Products & Pricing
  • All products listed on our website are subject to availability
  • Sanrayn reserves the right to modify prices at any time without prior notice
  • Prices displayed at checkout are final and inclusive of all applicable charges unless stated otherwise
  • Product images on our website are for illustration purposes and may slightly differ from the actual product
  • All our fragrances are vegan, cruelty-free, and skin-kind as described
Orders & Payments
  • By placing an order, you confirm that all information provided is accurate and complete
  • Sanrayn reserves the right to refuse or cancel any order at its discretion
  • In case of a payment failure, your order will not be processed until payment is confirmed
  • All transactions are processed through secure and trusted payment gateways
Intellectual Property
  • All content on our website including logos, product names, descriptions, images, and designs is the property of Sanrayn.
  • You may not copy, reproduce, distribute, or use any content from our website without prior written permission from Sanrayn.
  • Sanrayn's product names are proprietary to Sanrayn and are not affiliated with or endorsed by any other brand.
Disclaimer
  • Sanrayn fragrances are offered under the Sanrayn name and are not affiliated with or endorsed by any other fragrance house or brand.
  • Fragrance performance, including longevity and sillage, may vary depending on individual skin type, body chemistry, and application method.
  • Sanrayn is not responsible for any allergic reactions resulting from failure to perform a patch test as recommended.
Limitation of Liability

Sanrayn shall not be held liable for:

  • Any indirect or consequential damages arising from the use of our products
  • Losses resulting from third-party courier delays or failures
  • Any issues arising from incorrect information provided by the customer at the time of order
  • Website downtime or technical errors beyond our control
Governing Law

These Terms of Service are governed by the laws of USA. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of USA.

Changes to Terms

Sanrayn reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Continued use of our website after changes are posted constitutes your acceptance of the updated terms.

Contact Us

  • Address: 1469 NOSTRAND AVE BROOKLYN NY 11226

  • Email: help@sanrayn.com

  • WhatsApp

  • Customer Service: Our customer service is available from Monday to Friday between 10:00 am to 06:00 pm.